• It is a fact that Customer & Courier returns are a part and parcel of online business. On an average,
    depending on your business category, you may be getting 1-10% customer return and 10-20% courier returns of
    the total orders that you have dispatched.

    Approximately 30% of your online sales get returned in one way or other. It is a huge portion of your
    business, where you are not making money, but losing money. And it becomes necessary to become certain that
    you are getting the returns in your warehouse so that your losses are contained to your initial

    Return Reconciliation is a process by which you know for sure which returns you are supposed to receive,
    which return you have received and which return you have not received.

    Doing it manually every day requires skilled labour and dedication. While with automated return
    reconciliation, you can save time & money and improve your efficiency and recover the lost return

    • Automated Return Reconciliation

      OMSGuru is a centralized platform for all major marketplaces (self-ship, dropship and warehouse
      fulfilled) which helps you simplify the return reconciliation process.

      OMSGuru quickly identifies your outstanding returns, received returns and upcoming returns. The data
      syncs with the marketplaces to ensure that we deliver the automated return reconciliation at your

    • Quick Returns

      With OMSGuru, you can receive your returns, inspect and classify them in a jiffy using the Barcode
      scanner. We have optimized the process for the best efficiency of the online sellers so that returns
      get processed accurately and in a speedy manner.

    • OMSGuru Mobile App

      You can use OMSGuru mobile app as well for processing returns by scanning the barcode via your mobile
      phone, find the reason for the return, and classify the return as good or bad. You can take the
      pictures of the return and submit the claims as well.

    • Post Process Returns

      Once you have received the returns, you may need to post-process the returns like re-pack, re-check
      functionality, etc. OMSGuru provides a feature to help you with post-processing, after which you can
      move the return inventory in-stock.

      Get started today with OMSGuru to eliminate human errors, improving the business efficiency, and
      plugging off the losses due to lost returns.

More than 400 Cr GMV Orders get processed, managed and reconciled each month. Whether you sold your first item on Flipkart or you're an Amazon veteran, OMS Guru can make your life easier.

Please fill in the details below to have one of our experts give you a personalize demo of our solution and then you can see for yourself how OMSGuru (Order management System Software) can help scale your business to new heights.